Cookie Policy

Last Updated: June 2026

This Cookie Policy explains how Ciao Change Ltd ("we", "us", "our") uses cookies and similar technologies when you visit our website at www.ciaochange.com.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites function properly, remember your preferences, improve your browsing experience, and provide insights into how visitors use a website.

Some cookies are essential for our website to work. Others help us understand website performance, personalise content, improve our services, and measure the effectiveness of our marketing activities.

How We Use Cookies

At Ciao Change Ltd, we use cookies and similar technologies to:

Operate and secure our website.
Remember your preferences and settings.
Enable booking, forms, quizzes, and interactive website features.
Understand how visitors use our website.
Improve our website, services, and user experience.
Measure the effectiveness of marketing campaigns.
Deliver relevant content and advertising where appropriate.
Support integrations with third-party platforms and services.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation and security of our website. They enable core functionality such as page navigation, form submissions, bookings, account access, and security features.

Without these cookies, certain parts of the website may not function properly.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting information such as:

Number of visitors
Pages visited
Time spent on the website
Traffic sources
User journeys through the website

This information helps us improve the performance and effectiveness of our website.

Functionality Cookies

These cookies remember your preferences and choices to provide a more personalised experience.

For example, they may remember:

Form progress
Booking preferences
User settings
Language preferences
Previously entered information

Marketing and Advertising Cookies

These cookies help us understand the effectiveness of our marketing and may be used to show relevant content or advertisements based on your interests.

They may track interactions with our website and other online services.

Third-Party Services

Our website uses services provided by trusted third-party providers. These providers may place cookies or similar technologies on your device when you interact with our website.

These services may include:

Google Analytics
Google Tag Manager
Google Ads
Meta (Facebook and Instagram)
LinkedIn Insight Tag
YouTube
Calendly
Jotform
ManyChat
Canva embedded content
Practice Better
Wix Bookings
Wix Forms
Wix Automations and Email Marketing
Wix-integrated applications and plugins
Payment processing providers
Customer communication and marketing platforms
Website analytics and performance tools

These third parties are responsible for their own privacy and cookie practices. We encourage you to review their privacy policies for further information.

Forms, Quizzes, Bookings and Email Sequences

Our website includes interactive features such as:

Contact forms
Discovery and assessment quizzes
Appointment and consultation booking systems
Email marketing sequences
Automated follow-up communications
Online service enquiries

Cookies and related technologies may be used to ensure these features function correctly and to improve your experience when using them.

First-Party and Third-Party Cookies

Some cookies are placed directly by Ciao Change Ltd ("first-party cookies").

Others are placed by third-party providers whose services we use ("third-party cookies").

Both types may be used on our website.

Managing Your Cookie Preferences

You can manage your cookie preferences through our Wix cookie consent banner and privacy settings.

You may also control cookies through your browser settings. Most browsers allow you to:

View cookies stored on your device.
Delete cookies.
Block cookies entirely.
Restrict cookies from specific websites.

Please note that disabling certain cookies may affect the functionality of our website and some services may not work as intended.

Cookie Retention

Some cookies are deleted when you close your browser ("session cookies"), while others remain on your device for a longer period ("persistent cookies").

The retention period varies depending on the cookie's purpose and the provider setting the cookie.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, business practices, or the services we use.

Any updates will be published on this page with a revised "Last Updated" date.

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Ciao Change Ltd
71–75 Shelton Street
London WC2H 9JQ
United Kingdom

Email: info@ciaochange.com

Website: www.ciaochange.com